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lone working training course

Lone Working Training Course

It will always be necessary for some people to work alone without any direct supervision. Employers have the responsibility of conducting a risk assessment on the risks of lone workers, but employees also have a responsibility to take reasonable care of themselves and others who may be affected by their work.

This training course teaches how to take steps to reduce personal safety risks and to improve confidence when dealing with conflict and customer aggression. After completing the course participants feel more in control, safe and confident to deal with working alone and managing conflict. This course forms a major building block in the 'Duty of Care' employers should practice to ensure their staff stay safe.

What does the course cover?

  • Different risks associated with lone working
  • Communication styles to defuse difficult situations
  • Assertiveness
  • Lone working procedures
  • What personal safety measures are important?
  • Safe working practices and emergency procedures
  • Case studies
  • Action planning

All of our courses can be tailored to fit your business and individual needs. Our training courses can be held at our bespoke training centre or at your premises.

Who is the course for?

The course is ideal for anyone who works on their own and will help staff to:

  • Recognise potentially difficult situations
  • Develop techniques for defusing difficult situations
  • Respond assertively in difficult situations
  • Chose the right communication style to defuse difficult situations
  • Develop appropriate personal safety measures
  • Follow safe working practices
  • Feel confident using emergency procedures

How long does the course last?

3 hours

How is the course assessed?

A multiple choice assessment paper will be given at the end of the session.

How much does it cost?

£35 per person. Discounts available dependent on numbers.

How long is the certificate valid for?

3 years.

 

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Health and Safety Courses

 

How do I book?

For available dates simply call 0121 333 5436 now, email info@lebreton.co.uk or fill out the form to the right and we will contact you. All of our courses can be run at times and dates that best suit you.

 

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Alternatively you can use the calendar below to select the course and date you are looking for and then use the 'Book' button to proceed to our secure shopping cart. Booking confirmations will be sent by email.

bespoke health and safety training courses birmingham

Le Breton Training Ltd

213 - 215 Aston Rd

Aston

Birmingham

B6 4LH

United Kingdom

Tel 0121 333 5436

Fax 0121 359 5136

Email info@lebreton.co.uk

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All prices are exclusive of VAT

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