Customer Care Courses provide delegates with the skills to deal effectively face to face with customers
The course will be delivered by a mixture of classroom work and practical workshops by industry experts
Successful candidates will gain Customer Care Training Certification.
Our Customer Service Course is designed to help anyone who works in customer service improve their customer service skills in order to provide each customer with the best possible experience every time.
This Customer Service Skills course is suitable for anyone working in a customer service role, at all levels of employment, who wishes to improve their service skills. This includes all employees who deal directly with customers face-to-face, over the telephone or by e-mail. Examples of professions who may find this course useful include, but are not limited to:
The course is a ½ day course.
Multiple choice exam at the end.
1 year. Refresher training for this course is available.
If you are unsure of which course you need or you just want some advice then please call any of our training centres and speak to one of our training consultants.